STORE POLICY

At Mystical Candles, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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• All of our products take 24 hours to make that's including dry time and can take 2-8 business days to arrive to you 

• All of our products are homemade

• Although we don't do cash refunds if your jar arrives broken we will replace the product at no cost​

•  Please use our products responsibly we are not responsible for misuse of product. Be sure to trim the wicks and burn on level surface, all instructions are on our products.

• We also offer special orders for gifts, weddings, ect.